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Thank you for shopping with Paradise Road. If you are not fully satisfied with your purchase, we are here to help. For returns, please return the item/s to us in original condition within 7 days of receiving it and a store credit code will be issued. All returns are to be notified in writing within 7 days from date of receipt. Date of receipt is determined as the date our courier officially delivers the order to the address specified.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and have all tags attached.

Paradise Road Exports Pvt Ltd retains full discretion in determining if items are in their original condition when returned. Return shipping method and associated costs are the responsibility of the customer.

Refunds are only offered for faulty goods that do not match the description or do not perform to their function.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Bath products, worn, washed, used, final sale items purchased with codes cannot be exchanged.  

contact-detail-main

Paradise Road Group of Companies,
138, Galle Road, Colombo 3, Sri Lanka

T : +94112506862

E : [email protected]

contact-detail-branch
Paradise Road Flagship Store

213, Dharmapala Mawatha, Colombo 7,
Sri Lanka

T +94 11 2686043
E [email protected]

Open - 10 AM - 7 PM

Paradise Road The Gallery Café

2 Alfred House Road, Colombo 3,
Sri Lanka
T +94 11 2582162 / 2556563
E [email protected]

Open - 10 AM - 12 Midnight

Paradise Road Café

213, Dharmapala Mawatha, Colombo 7,
Sri Lanka
T +94 11 2689874
E [email protected]

Open - 10 AM - 7 PM

Paradise Road Galleries

2 Alfred House Road, Colombo 3,
Sri Lanka
T +94 11 2582162 / +94 11 2556563
E [email protected]

Open - 10 AM - 12 Midnight

Paradise Road Tintagel Colombo

65 Rosmead Place, Colombo 7,
Sri Lanka
T +94 11 4602060 / 4602122
E [email protected]

Open - 24 Hours

Paradise Road The Gallery Shop

2 Alfred House Road, Colomobo 3,
Sri Lanka
T +94 11 2582592
E [email protected]

Open - 10 AM - 10.30 PM

PR Fashion Concept Store

41 Horton Place, Colombo 7,
Sri Lanka
T +94 11 2699921/ +94 76 3177100
E [email protected]

Open - 10 AM - 6 PM

Saskia Fernando Gallery

41 Horton Place, Colombo 7,
Sri Lanka
T +94 11 7429010
E [email protected]

Open - 10 AM - 6 PM

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